LAS VEGAS, Nevada (FOX5) – Southwest Airlines’ flight attendant union blames the company’s failure to upgrade its software for chaos amid a continuing holiday nightmare of flight delays and cancellations. increase.
Corliss King, vice president of the Southwest Airlines Flight Attendants Guild, said: “We’ve been explaining to them the impact that the lack of technology improvements has had on our frontline members.
According to King, it’s not the first time he’s been bedridden at an airport after working more than 20 hours and having no control over his schedule.
“This means that for the first time this has happened in such a widespread way that it affects the passengers we all love and want to be able to serve.
King said he would like to have a seat at the table when the time comes to make the much-needed changes.
“To help them solve problems that affect us all,” King said.
Corliss said the union is doing its best to support flight attendants during what she calls the Southwestern Meltdown.
“We’re at bases throughout the system, checking on flight attendants and arranging hotels where necessary,” King said.
Flight attendants don’t time out like pilots do, but have a so-called fatigue policy that allows them to take a 10-hour break between shifts and call scheduling to let them know they can’t work safely. is needed.
“You have to talk to someone on the phone to go through these legal options. So if you’re already tired, you have to wait eight hours to tell them you were tired eight hours ago.” Mr King said.
King doesn’t have a timeframe he believes the ‘Southwest Meltdown’ will fit in
But I hope that change will come soon.
“We are the largest domestic carrier right now and we have to have a wide range of tools to deal with that. , I believe this will never happen again,” King said.
Southwest Airlines has sent a portion of this statement.
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