UCHealth was recently informed by Diligent Corporation, a software company that provides business operations tools to UCHealth and other organizations, that Diligent experienced a security incident affecting data held on its servers. . Some of UCHealth patient, provider or employee data may have been involved in this incident.
Diligent provides a hosted service to UCHealth and reports that Diligent’s software was accessed and attachments containing UCHealth files were downloaded.
Importantly, UCHealth’s system, which includes electronic medical records, No impact of this incident.
UCHealth cares about its patients, employees, and healthcare providers, and protecting their data is a top priority. While we have no reason to believe that anyone who obtained data from Diligent’s systems shared or misused the data in any way, the reason we are sharing this security incident is that individuals have engaged in suspicious activity and possible identity theft. Potentially involved individuals have been notified in accordance with state and federal reporting requirements.
The relevant information depends on the type of attachment the cybercriminal downloads and may include your name, address, date of birth, and treatment-related information. In very limited cases, financial information such as social security numbers and banking information may be involved.
We apologize for any concerns and inconvenience this data breach may cause. We remain committed to protecting patient, employee and provider information.
Diligent says it has taken additional steps to protect data and prevent another attack of this kind.
Additional information is available on the UCHealth website. Individuals may visit the Colorado Attorney General’s Stop Fraud website or call 877.ID-THEFT (877.438.4338) to notify potentially involved individuals by mail from the Federal Trade Commission. The notifications you receive give you information to help protect yourself against identity theft. You can contact national credit bureaus at the following addresses: