Prediction is key in retail. I need to predict store orders. You may have to do the same for your wholesale customers, but now you need to forecast your online orders as well.
Seamus Quinn, communications manager for Cybake Bakery Software, explains:
So what tools do you need to pull together the sales from your store’s POS system and make a holistic prediction of what needs to be done?
How can you effectively capture your online orders? Now that online sales are such a big part of your business, how do you factor them into your plans?
“Historically, your online orders may have been negligible. If someone ordered a few boxes of brownies, you could pack them. , the need to predict them becomes more important,” Quinn explains.
Online buying tools and trends
Cybake is an online system that supports your purchase process. Large food suppliers usually have an online portal that you can access and enter your requirements.
The downside is that while it would be very convenient for a food supplier to have someone enter your order into their system, it would not be of much use to you as your own system would not have that information. explains Quinn.
“I would argue that it would be better to make all purchases centrally from an online system like Cybake and send the information to suppliers. can be grasped.”
Major consumer trends
“You can look for that kind of information externally or internally when it comes to consumer trends,” Quinn points out. “For example, you can go outside, like Instagram, and observe everyone talking about ‘x’ and follow it. That’s one way of looking at the herd. ”
Another way is to look under the hood analyzing your own data. If you want to spot trends, research your business first.
Find those trends. what is growing? what is waning?
You can quickly decide which lines to drop. Similarly, you can also identify upward trends and increase production accordingly to maximize sales of what’s flying, explains Quinn.
cohesive approach
BakeSmart owner Mike Clements says that many bakery owners tend to manage multiple systems that address different aspects of their business, rather than using one cohesive system to manage their business. time spent on jobs.
An integrated software system that allows FOH to communicate with BOH, Brick and Mortar to communicate with Online, and Order Takers to communicate with Decorators has the potential to be a life-changing tool for bakery owners. He explains that it is difficult to explain to
“For decades, BakeSmart has offered a cohesive, efficient, flexible, customer-facing service that brings order to your business, gives you back time, and is flexible enough to grow with your bakery. We’ve been working to create software systems,” he says. He said. “These days, installing a system in a bakery is a fairly modest investment. The risks of not acting in today’s evolving world are too great to ignore.”
online ordering app
Cybake bakery software now integrates with REKKI, the ordering app for chefs and restaurants worldwide.
The new integration will allow REKKI orders to flow directly into Cybake, enabling bakeries to automatically incorporate REKKI orders into their production plans. By integrating with Cybake, bakeries can also reject orders placed after product cut-off time.
London-based REKKI has become a go-to for chefs who need to order bread and baked goods after building a mobile/cell phone ordering app in 2016.
With operations all over the world, REKKI now focuses on Cybake, as many of the bakery suppliers that have signed up for the service over the past few years are using Cybake bakery software to manage their bakeries.
Headquartered in York, UK, Cybake bakery software is used by retail and wholesale bakeries in the UK, Ireland, US and Australia to manage their business.
REKKI Product Manager Jamie Munro said: Time is the obvious bit. There is a calculation for that as it is the time it takes to process an order. Additionally, there is the time and expense it takes to recover from human error in processing those orders. These are more common than errors that occur when integrating.
“When you start looking at the numbers, this could potentially save you £1 per dollar of order, but the cost of mistakes made in order processing, i.e. second deliveries, when something is delivered incorrectly. It’s your mistake if you need to credit your customer to – it far outweighs the cost of the ordering process. That’s the hidden benefit.”
Jamie Munro highlights benefits for REKKI end users as well as bakeries.
he said:
He also explains that suppliers may resist automating the ordering process through integration.
“But what you’re doing is making those teams more efficient and giving them time to do more of what they’re good at for the business,” he says.
“For example, if they aren’t fulfilling orders, they can answer customer questions faster or do more upselling. By being able to do this in a straightforward manner, we can bring this direct benefit back into the business.”
Cybake Founder and Managing Director Jane Tyler said: What I really like is the way it solves real world problems in our field very well. ”
Seven Seeded Artisan Bakery, based in Watford, Hertfordshire, UK, supplies high quality breads and pastries to restaurants, coffee shops and select independent shops across London, serving both REKKI and Cybake users. am.
David Dwek, managing director of Seven Seeded Artisan Bakery, says the integration will help his bakery keep operations organized and processes simple.
David Dwek said: “This is great software that helps you receive information the way you want to receive it instead of scribbling it with a pen or receiving it in a WhatsApp message or phone call.”
Business development
Cybake® Bakery Software has appointed professional baker Luke Carl as its US Business Development Officer.
Luke has been in the bakery business for 14 years, as his grandfather owned a famous bakery in his hometown of Kansas City, Missouri. He transitioned from a career in data analytics to an apprentice baker in 2009, rising through the ranks to become vice president of his bakery at Dinkels in Chicago, earning various bread certifications along the way.
Luke, who now lives in Denver, Colorado, is on a mission to expand Cybake’s customer base beyond the 22 states, helping bakers reduce administrative burden, improve efficiency, and increase sales.
Cybake cloud bakery software is used by retail and wholesale bakeries of all sizes to process orders and automate production, billing, delivery, e-commerce and more. A market leader in the UK, his Cybake opened in the US in 2020. Cybake’s U.S. Ambassador Oprah Davidson is also a qualified commercial his baker.
Luke Karl says: I look forward to using my knowledge to help the bakery operator use his Cybake to simplify and streamline his operations. ”
Jane Tyler, Cybake’s managing director and original creator of the software, said: This is a hiring policy that has worked very well for us. Luke’s valuable experience means he sees almost every angle where his users are coming from. It’s an honor to have a colleague with a wealth of real-world knowledge. ”
