Cancun travelers should be careful when ordering Uber and other app-based ride-hailing services, the US State Department warned earlier this week.
Taxi drivers blocked Boulevard Kukulcan, the main road into and out of Cancun’s resort hotel district, on the same Monday that the US embassy and consulates in Mexico issued a security advisory, allowing some tourists to walk. Or forced to walk. Ride a police pickup to check in or catch your flight. The Cancun Police Department shared a photo of a traveler getting into the bed of a police car and said, “Given that Boulevard Kukulkan is blocked, our transit officer helped people to the airport.” said, he reported the Associated Press.
Videos purporting to show taxi drivers harassing tourists and rideshare drivers have also circulated on social media.
Ride-hailing apps like Uber were blocked in Cancun until earlier this month a court issued an injunction allowing Uber to operate. Tensions between uniformed Medallion taxi drivers and ride-sharing drivers have led many tourists to use ride-hailing apps instead, as the traditionally high cost of registered Medallion taxis in Cancun has increased. It comes from attracting customers. Uber rival Lyft LYFT,
invested in a business in Mexico, but the start-up and operation there was slow.
At the very least, the State Department has warned Americans to stay vigilant when traveling to Mexico’s Quintana Roo state, home to spring break hotspots like Cancun, Playa del Carmen, and Tulum.
““However, there have been official complaints against Uber and other drivers, and past disputes between these services and local taxi unions have at times turned violent, in some cases resulting in injuries to U.S. citizens. It’s happening.””
The warning says: Application-based car services such as Uber and Cabify are available in many Mexican cities and generally offer a safe alternative to taxis. However, there have been official complaints against Uber and other drivers, and past disputes between these services and local taxi unions have at times turned violent, in some cases resulting in injuries to US citizens. It is ”
Additionally, the State Department has issued a “Level 2: Extreme Caution” warning to the state of Quintana Roo, Mexico, due to potential crime and kidnapping. “Criminal activity and violence can occur anywhere at any time, including in popular tourist destinations,” the advisory said. “Travelers should maintain a high level of situational awareness, avoid areas where illegal activity is taking place, and quickly move away from potentially dangerous situations.”
An Uber spokesperson told MarketWatch:
Officials also said Uber’s U.S. safety features are available to passengers and drivers in Mexico. This includes an in-app emergency button to call 911, Share My Trip, RideCheck, and more.
Uber also said, “It is important to clarify that this relates only to Cancun, as there have been widely reported incidents caused by third parties in very specific tourist destinations.” The State Department said it “repeatedly mentions Uber as a safe alternative.” all over the country. ”
The government’s warning also suggests that American travelers take the following steps to ensure their safety when visiting these parts of Mexico:
Check our Mexico travel information for destination recommendations.
Keep in mind that all destinations carry some degree of risk in light of the widely publicized security incidents at popular tourist destinations. is widely prevalent.
Check your personal security plan.
Be aware of your surroundings and try not to stand out.
Monitor your local media for updates.
Call 911 in Mexico for immediate help.
The warning comes ahead of the 2023 Spring Break travel season, which peaks in March when students (especially college students) take a week off.
The travel industry prepares for a busy spring break as the dollar strengthens DXY.
The pent-up frustration caused by the pandemic continues to drive interest in domestic and international travel. More than half of Americans plan to take at least one trip this spring, according to a recent Vacasa survey. And Cancun is usually our top spring break pick.