PLDT and Smart Communications Inc. (Smart) work closely with key technology partners to strengthen the group’s cybersecurity and protect customers from cyberattacks.
Recently, PLDT and Smart’s Cyber Security Operations Group (CSOG) met with third-party vendors and service providers to discuss ways to further protect the PLDT Group’s enhanced cybersecurity drive.
“A chain is only as strong as its weakest link,” said Angel Redoble, FVP and Chief Information Security Officer at PLDT and Smart.
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More than 20 contracted company representatives attended the event. Third-party vendors play an important role in PLDT Group’s cybersecurity infrastructure. They have put his PLDT and Smart to help the group monitor its assets, warn against attacks, contain threats, protect data and enable companies to deliver innovations that meet customer needs. Offer essential products and services.
Incident response
Redoble shared the group’s response process for cybersecurity concerns and identified instances where vendors can help contain threats before they cause chaos. He further emphasized the need for rapid action once alarms are triggered.
“Containing an incident within two minutes is critical. We need to establish processes with vendors so that we can respond quickly to cyberattacks and avoid crises,” said Redoble.
In 2022, CSOG thwarted over 182 million attacks and compromise attempts against its assets. As the PLDT Group embarks on a customer-centric transformation, Redoble emphasized that customer protection is a top priority. He reiterated the group’s commitment to working with his technology partners to enable his PLDT and Smart to deliver meaningful connections and experiences to customers.
PLDT and Smart’s collaboration with key partners to power their digital infrastructure is part of a broader effort to protect customers from threats and attacks.
